Terms and Conditions of Use
Bear Den Campground & Cabins – Terms and Conditions
600 Bear Den Mtn. Rd.
Spruce Pine, NC 28777
Cabin or Campground Rental Terms and Conditions
1 - CANCELLATION POLICY: If you need to cancel your reservation, please notify us more than 15 days from the date of your reserved arrival. Within 15 days of the date of your reserved arrival, we are unable to offer any refunds, but you can change the dates or we can issue a credit voucher that is good for one year. No refunds will be given for weather or health-related conditions.
2 – RESERVATIONS NOT PAID IN FULL BEFORE STAY: Upon Check-in, any balance of rent for the reservation shall be paid in full or charged to the renter’s credit card.
3 – CHECK-IN AND CHECK-OUT TIMES: Check-in time is after 3:00 PM and Check-out time is 10:00 AM for the Cabins and 12:00 noon for the campsites. If you desire a later check out, check with office on availability first. One-half the daily rate will be charged if the site is available.
4 – RULES TO PRESERVE BEAR DEN’S FAMILY ATMOSPHERE: 1) You must be 21 years of age or older to make a reservation or use the facilities of the Bear Den community unless accompanied by an adult; 2) Quiet time begins at 10:00 PM and is enforced; 3) No open display of alcoholic beverages is allowed; and 4) No firecrackers or fireworks of any kind are allowed.
5 – RULES REGARDING PETS:
a. Pets must be kept on a leash and under control at all times. Pets cannot be left outside alone outside a camping rig, if left alone inside a camping rig they must remain well behaved and quiet. You are responsible for picking up after your pet.
b. No pets are allowed in our Rental RV’s, Mountain Villa rental, or any Creekside Cabin (with the exception of Honeymoon Cabin #1 and Family Cabin #1 as stated below). Renter agrees to pay a fine of $100.00 per pet per day should evidence of a pet be found in these non-pet friendly cabins or RV’s. Your credit card on file will be charged.
c. Pet-friendly Creekside Cabins include our Creekside Honeymoon Cabin #1 and our Creekside Family Cabin #1. For a fee, pets are allowed in these cabins if kept quiet, kept on a leash at all times, and not left unattended. Please clean up after your pets. Any additional cleaning required for removal of pet hair, pet odor removal, etc. will be charged to your credit card on file.
d. Pet-friendly Campin’ Cabins. Our Campin' Cabins are often referred to as "hard roofed tents" by our campers and are located near the campground bath houses. For a fee, small pets are allowed if kept quiet, on a leash, and not left unattended. Please clean up after your pets. Any additional cleaning required for removal of pet hair, pet odor removal, etc. will be charged to your credit card on file.
6 – ALL CABINS AND RV RENTALS ARE SMOKE FREE: Renter agrees to pay a fine of $100 per day should evidence of smoke / odor be found in their cabin or RV rental. Your credit card on file will be charged.
7 – RULES REGARDING KEYS: Please use officially provided and numbered keys for all Cabins and RV’s. Making or using copies of cabin keys is not permitted.
8 – DO NOT HARM OUR FOREST OR VEGETATION: No trees or shrubs shall be cut, removed, pruned, or injured in any manner. Firewood can be purchased from the Bear Den store.
9 – DISPOSING GARBAGE: Prior to check-out, Garbage must be taken to one of our two dumpsters located across from the game room / office or at the top of the hill near the volleyball court and C-26.
10 – RENTER’S HOLD HARMLESS AND INDEMNIFICATION OF BEAR DEN AND CABIN OWNERS:
10a – Parents are solely responsible for the actions and safety of their children during their Children’s use of Cabins, cabin hot tubs, rental equipment or vehicles, playgrounds, the Bear Den community pond, the Bear Den Pool, any Bear Den community land or trails, or any other use of the Bear Den community facilities or amenities.
10b – Renter and everyone in his / her party agree to assume all responsibility for any accident, injury, loss or damage sustained by Renter or Renter’s party in or about the premises, to persons or property, during Renter’s or Renter’s party’s stays at Bear Den. Renter and every person in his / her party (including children) assume the risk involved in the use of the hot tubs, pool, equipment or vehicle rentals, and any and all other Bear Den community or cabin facilities and amenities. Further, the Renter and everyone in his / her party agree that neither the rental management company (Bear Den Mountain Resort, Inc.) nor the private cabin owners will be held liable or responsible for such injury, accident, loss or damage. Renter and everyone one in his / her party agree to save harmless and indemnify the rental management company (Bear Den Mountain Resort, Inc.) and the private cabin owners from any and all claims or liability of any nature that may arise by reason of the same.
12 – RENTER AGREES TO PAY FOR DAMAGE OR THEFT CAUSED BY RENTER OR RENTER’S PARTY: Renter agrees that renter’s credit card used for renting the premises shall be charged for all damages / theft found by either the rental management company (Bear Den Mountain Resort, Inc.) or the private cabin owners. Renter specifically authorizes such additional charges.
13 – BEAR DEN NOT RESPONSIBLE FOR THEFT OF OR VANDALISM TO RENTER’S PROPERTY: Neither the rental management company (Bear Den Mountain Resort, Inc.) nor the private cabin owners are responsible for stolen or damaged property of Renter or Renter’s party. If an item is left by mistake we will attempt to contact you and return the item if you wish to pay the postage / shipping. If we cannot contact you the item will be held for 30 days and after that time the item(s) will be considered abandoned.
14 – OTHER PROVISIONS:
14a - We reserve the right to select our clientele and visitors.
14b – This contract is being made in McDowell County, North Carolina regardless of the location of signing by Renter.
14c – If “Renter” is more than one person, each person is jointly liable for the terms of this contract.
14d – A signed acknowledgment of this contract must be signed at check in order to finish your reservation. Please make a copy of this document and bring with you for your records.